Gott7 Privacy Policy – Malaysia Personal Data Protection

Your privacy is a priority at gott7. This policy transparently explains how we collect, store, use, and protect your personal information as a member of our platform.

Updated: January 2026

🔒 gott7's Six Privacy Commitments to You

These are the data protection principles we uphold for every gott7 member in Malaysia.

256-bit SSL Encryption

All data transmitted between your device and gott7's servers is protected by 256-bit SSL encryption — the same industry-standard technology used by Malaysia's major banks, including Maybank and CIMB. Your information cannot be intercepted in transit.

Data Not Sold to Third Parties

Gott7 has never and will never sell, rent, or trade your personal information to any third party for marketing or other commercial purposes without your explicit consent. Your data belongs to you — we are simply its custodian.

Restricted Data Access

Only gott7 staff who require access to your data to carry out their specific duties are permitted to do so. All access to sensitive member data is logged and regularly monitored by our security team.

Data Protection Act Compliance

Gott7 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of the collection, processing, and storage of members' personal data. Your rights as a data subject are fully protected under applicable Malaysian law.

Right to Erasure

You have the right to request that gott7 delete your personal data upon account closure, subject to mandatory data retention requirements under applicable law. We will process deletion requests within a reasonable timeframe and confirm the action taken.

Data Breach Notification

In the event of any security incident affecting your personal data, gott7 is committed to notifying you within the stipulated timeframe. We will also explain the steps taken to address the incident and protect you.

Important Note

This Privacy Policy sets out gott7's privacy practices regarding the collection, use, disclosure, transfer, and storage of your personal information. By registering for or using the gott7 platform, you agree to the terms stated in this Privacy Policy. Please read it carefully before using our services.

1Introduction

Gott7 ("we", "the Company", or "the platform") cares about the privacy of every member who uses the services on gott7.click. This Privacy Policy has been drafted to meet the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects our commitment to responsible and transparent data handling.

This document outlines the types of personal information we collect from you, how that information is used and protected, who it may be shared with, and the rights you hold over your personal data. We encourage you to read this Privacy Policy in full and to contact our support team should you have any questions.

This policy applies to all gott7 users, including unregistered website visitors, registered members, and anyone who interacts with our platform through any channel — including web browsers and mobile devices.

2Personal Data We Collect

Gott7 collects various types of personal information depending on the nature of your interaction with our platform. Below is a detailed breakdown of the data categories we collect:

Identity Information
  • Full name
  • Date of birth
  • MyKad / passport number
  • Gender
  • Nationality
Contact Information
  • Email address
  • Malaysia phone number
  • Mailing address
  • Username
Financial Information
  • Malaysian bank account number
  • Bank name (Maybank, CIMB, etc.)
  • EWallet account number (TNG, GrabPay)
  • Deposit & withdrawal transaction history
Gaming Activity Data
  • Betting and game history
  • Win and loss records
  • Favourite Games
  • Gaming session duration
Technical Data
  • IP Address
  • Web browser type & device
  • Operating system
  • Cookie & session data
  • Platform access logs
Communications Data
  • Customer support records
  • Emails sent to us
  • Live chat logs
  • Feedback & complaints

Sensitive Data: gott7 does not collect sensitive data such as health information, religious beliefs, political views, or biometric data, except where specifically required for the mandatory identity verification (KYC) process and with your consent. All sensitive data collected is handled with a higher level of protection.

3How We Use Your Personal Data

Gott7 uses your personal information for the following legitimate and necessary purposes:

  • Account Management: To register and manage your gott7 account, process login requests, and enable access to all platform features.
  • Transaction Processing: To process your deposits and withdrawals via your preferred Malaysian payment method — whether Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX.
  • Identity Verification (KYC): To comply with legal requirements related to identity verification and anti-money laundering.
  • Bonus & Promotions Management: To process bonus claims, verify promotional eligibility, and prevent misuse of incentive programmes.
  • Customer Support: To respond to enquiries, resolve complaints, and provide technical support.
  • Platform Security: To detect and prevent fraud, bot activity, multiple account abuse, and other security threats that could compromise the platform or other members.
  • Service Improvement: To analyse platform usage patterns in aggregate for the purpose of improving the user experience, refining existing features, and developing new ones.
  • Service Communications: To send you important information regarding your account, policy changes, security notifications, and service updates.
  • Legal Compliance: To comply with legal obligations, regulatory directives, or applicable court orders.
Marketing Communications

Gott7 may send you marketing communications about promotions, new bonuses, or the latest games via email or mobile message. You may opt out of these communications at any time by updating your communication preferences in your account settings or by contacting our support team. However, transactional and security notifications cannot be unsubscribed from, as they are essential to your account's security.

4Data Sharing with Third Parties

Gott7 does not sell or rent your personal data to any third party. However, we may share your information in the following limited circumstances, and only to the extent necessary:

  • Payment Service Providers: Transaction information that must be shared with payment providers such as Touch 'n Go, GrabPay, DuitNow, or Malaysian banks via FPX to process your deposits and withdrawals.
  • Game Providers: Account information required by licensed game providers (such as Evolution Gaming and Pragmatic Play) to run your gaming sessions. These providers are bound by strict privacy policies and confidentiality agreements.
  • Identity Verification Providers: Information required for the KYC process is shared with authorised and accredited third parties solely for identity verification purposes.
  • Legal Authorities: Where required by law, court order, or directive from a competent enforcement agency in Malaysia.
  • Auditors and Professional Advisors: To gott7's auditors, legal counsel, or financial advisors who are bound by strict confidentiality obligations.

In all of the data sharing situations described above, gott7 ensures that recipients are bound by appropriate data protection agreements and use the data solely for the specified purpose. We do not compromise on this.

5Data Storage & Security

The security of your personal data is gott7's top technical priority. We implement a range of security measures to protect your data from unauthorised access, loss, or misuse:

Data Encryption in Transit and at Rest

All communications between your device and gott7's servers are encrypted using TLS/SSL 256-bit protocols. Sensitive data stored in our databases is also encrypted — meaning that even if the data were accessed without authorisation, it cannot be read without the encryption key.

Multi-Layered Access Control

Access to member personal data within gott7's systems is restricted on a need-to-know basis. Each staff member may only access the data required to perform their specific duties. All access is logged and reviewed on a regular basis.

Continuous Monitoring

Gott7's systems are continuously monitored to detect suspicious activity, intrusion attempts, and anomalies that may indicate a security risk. Our security team responds to alerts in real time.

Data Backup & Recovery

Your data is backed up regularly to a secure, separate location. Comprehensive disaster recovery procedures ensure your data can be restored in the event of a technical emergency.

Data Retention Period: gott7 retains your personal data for as long as your account remains active and for the period required following account closure in accordance with legal obligations. Financial transaction records are typically retained for a minimum of seven (7) years in line with applicable Malaysian legal requirements. Data that is no longer needed will be securely deleted or anonymised.

6Cookie Policy

Gott7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the gott7 website.

You can manage cookie settings through your web browser preferences. Please note that disabling essential cookies may affect gott7 platform functionality, including the ability to log in and play games. Optional cookies can be disabled without affecting core platform functions.

7Your Personal Data Rights

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by gott7:

  • Right of Access — You have the right to request a copy of the personal data we hold about you. gott7 will provide this information in a readable format within 21 working days of receiving a valid request.
  • Right to Rectification — If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update your basic information directly in your gott7 account profile settings.
  • Right to Erasure — You have the right to request the deletion of your personal data when it is no longer required, subject to mandatory data retention obligations under Malaysian law. Deletion requests will be processed within a reasonable timeframe.
  • Right to Object to Processing — You may object to the processing of your personal data for direct marketing purposes at any time. Objections for other purposes may be subject to legal obligations or legitimate interests that override this right.
  • Right to Restriction of Processing — In certain circumstances, you may request that gott7 restrict the processing of your data while your query or complaint is being resolved.
  • Right to Data Portability — You may request a copy of the personal data you have provided to gott7 in a structured, machine-readable format, to facilitate transfer to another service provider where applicable.

To exercise any of the above rights, please contact the gott7 support team by email at support@gott7.click. We may require identity verification before processing your request to ensure your data is not disclosed to unauthorised parties.

8Children's Data

The gott7 platform is not for individuals under 18 years of age. We do not knowingly collect or process personal data from minors. Should we discover that we have collected personal data from an individual below the legal age without appropriate parental or guardian consent verification, we will take immediate steps to delete that data.

If you are a parent or guardian and believe your underage child has registered an account on gott7, please contact us immediately at support@gott7.click so that we may take the appropriate action.

Age Verification: gott7 applies a rigorous age verification process during registration. Applicants are required to confirm that they are 18 years of age or older. For withdrawals or in specific circumstances requiring further verification, gott7 reserves the right to request identity documents such as a copy of your MyKad to confirm age.

9Cross-Border Data Transfers

In the course of operating its platform, some of gott7's service providers may be based outside Malaysia. Where your personal data needs to be transferred across Malaysian borders, gott7 ensures that:

Data Protection Agreement

All recipients outside Malaysia are bound by data processing agreements that ensure a level of protection equivalent to Malaysia's PDPA requirements.

International Standards Complied With

Data transfers are carried out only to countries or organisations that provide adequate data protection, or where appropriate safeguarding mechanisms have been established.

Data Minimisation

Only data strictly necessary for the specific service purpose is transferred. gott7 applies the principle of data minimisation in all processing contexts, including cross-border transfers.

10Links to Other Websites

The gott7 platform may contain links to third-party websites in certain contexts, such as links to payment providers or game providers. This Privacy Policy applies solely to the gott7 platform and does not cover the privacy practices of any third-party websites.

Gott7 is not responsible for the privacy policies or data handling practices of third-party websites accessed via links on our platform. We recommend that you read the privacy policy of each website you visit separately.

Please note that once you leave the gott7 platform and access third-party websites, this Privacy Policy no longer applies. Your interactions with those websites are governed by their own privacy policies.

11Changes to This Privacy Policy

Gott7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service operations. The "Updated" date at the top of this page indicates when the last revision was made.

When we make significant changes to this Privacy Policy, we will notify you via a prominent notice on the platform or to your registered email address. Continued use of the gott7 platform after changes are published constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. If you disagree with any changes, you have the right to close your account and discontinue use of the platform.

12Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or gott7's handling of your personal data, please contact us through the following channels:

gott7 Data Protection Officer

Email: support@gott7.click
Target response time: within 24 business hours.
For data subject rights requests (access, rectification, deletion), please clearly state the type of request in your email subject line to help us process it promptly.

You can also reach us via live chat, available 24/7 on the gott7 platform. Our Malay-speaking support team will direct your privacy enquiry to the appropriate staff member.

If you believe that gott7 has not handled your personal data in a manner compliant with the PDPA or this Privacy Policy, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.

Why Data Privacy Matters to gott7 Users in Malaysia

In today's digital age, data privacy is no longer a concern reserved for large corporations. As a user of an online platform — especially one involving financial transactions like gott7 — you have the right to know exactly how your personal information is handled. At gott7, we believe transparency is not merely a legal requirement, but a moral responsibility to every member who entrusts us with their information.

When you register and make a deposit on gott7 using Touch 'n Go eWallet, DuitNow, or FPX, you are sharing sensitive financial information with us. We understand the weight of that trust. That is why we invest seriously in security infrastructure to ensure your payment details are never stored in an unsecured form. Your bank account number or eWallet details are used solely to process the relevant transaction and are then encrypted — never stored in plain text that could be misused.

KYC (Know Your Customer) often draws mixed reactions from users. Some see it as a cumbersome process, but in reality it is a layer of protection for you. Imagine if someone used your identity to register an account and withdraw funds — a rigorous KYC process at gott7 is the first line of defence against such scenarios. When we request a copy of your MyKad to verify your identity before large withdrawals are approved, we do so to protect you — not to inconvenience you.

Responsible Gambling & Privacy

Your gameplay activity data on gott7 is also used for responsible gambling purposes — to identify patterns that may indicate a gambling problem and to allow us to offer timely assistance. This is a use of data we believe genuinely benefits our members. For more information on the self-exclusion and control tools available, visit the Responsible Gaming us.

One question gott7 members often ask is about cookies. Cookies are nothing to be concerned about — in the context of gott7, session cookies are what keep you logged in while you play, so you don't have to re-enter your password every time. Preference cookies store your chosen settings so you don't have to reconfigure them each time you return to the platform. The ones worth paying attention to are marketing cookies, which you can opt out of without affecting any platform functionality.

Regarding game activity data, please note that gott7 uses this information in aggregated, anonymised form to understand which games are most popular — whether slots, live baccarat, or Sports Betting on the Malaysia Super League and badminton. This helps us expand our game offerings to better suit Malaysian players' preferences. Your individual data is never shared with any game provider in a form that could personally identify you.

Finally, we want to emphasise that gott7's Privacy Policy is not a static document. It is updated regularly to reflect changes in Malaysian law, technological developments, and the expansion of services we offer. Whenever significant changes are made, members will be notified via email or in-platform notification. Your trust is gott7's most valuable asset, and we take our responsibility to protect it seriously.

Confident in gott7's Privacy Protection? Sign Up Now

Your personal data is protected with the highest level of encryption. Easy deposits via TNG or DuitNow. Over 1,000 games await — register for free in under two minutes.

Bahasa Melayu